Elite Golf Studios Limited

Privacy Policy

Introduction

Elite Golf Studios Limited is a company registered in Scotland with company number 718899, whose registered address is at Suite 2/3, 48 West George Street, Glasgow G2 1BP.

In this privacy notice we refer to ourselves as ‘we’, ‘us’ or ‘our’.

We take the privacy, including the security, of personal information we hold about you seriously.  This privacy notice is designed to inform you about how we collect personal information about you and how we use that personal information.

You should read this privacy notice carefully so that you know and can understand why and how we use the personal information we collect and hold about you.

We have appointed Ionos Cloud Limited as our Data Protection Officer. You can contact them at www.ionos.co.uk

We may update this privacy notice from time to time, this version was last updated on 18 March 2023.

Our contact details

Name: Elite Golf Studios Limited

Phone Number: 0333 533 1984

E-mail: info@elitegolfstudios.com

The type of personal information we collect

Set out below is the type of information we collect, use and hold about you:

  • Name;
  • Address;
  • Telephone number;
  • Email address; and
  • Transaction information

We will only hold your personal data for as long as is necessary.  How long is necessary will depend upon the purposes for which we collected the personal information and whether we are under any legal obligation to keep the personal information (such as in relation to accounting or auditing records or for tax reasons). 

We may also need to keep personal information in case of any legal claims

How we get the personal information and why we have it

All the personal information we process is provided to us directly by you for one of the following reasons:

  • So that we can provide you with goods requested by you OR goods and services (e.g. design or install services) requested by you;
  • We do not collect any data indirectly from third parties; and
  • We do not share this information with any third parties.

We use the information that you have given us to execute the services you have requested from Elite Golf Studios Limited.

UK General Data Protection Regulation (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You can remove your consent at any time. You can do this by contacting Elite Golf Studios Limited, see (i) below;

(b) We have a contractual obligation;

(c) We have a legal obligation;

(d) We have a vital interest;

(e) We need it to provide our services; and

(f) We have a legitimate interest, see (ii) below

Additional information

(i)Where we rely on consent for a specific purpose as the legal reason for processing your personal information, you have the right under data protection law to withdraw your consent at any time. If you do wish to withdraw your consent, please contact us using the details set out at the beginning of this policy. If we receive a request from you withdrawing your consent to a specific purpose, we will stop processing your personal information for that purpose, unless we have another legal reason for processing your personal information, in which case, we will confirm that reason to you.
(ii)If we use the Legitimate Interest Reason as the legal reason for which we can use your personal information, we have an obligation to explain what that legitimate interest is.
Under data protection laws we can only use your personal information for the purposes we have told you about

How we store your personal information

We’ll make sure it is no longer usable by anyone else by wiping it completely by:

  • Secure deletion software; or
  • Our specialist IT provider (Ionos Cloud Limited); and
  • Where ‘hard copy’ documentation has been provided these documents are destroyed by shredding

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us via the information provided at the beginning of this policy if you wish to make a request.

How to make a complaint

If you have any concerns about our use of your personal information, you can make a complaint to us at;

Elite Golf Studios Limited, Suite 2/3, 48 West George Street, Glasgow G2 1BP.

Phone Number: 0333 533 1984

E-mail: info@elitegolfstudios.com

OR: 

You can also contact the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

© 2024 Elite Golf Studios Ltd